All Systems Operational
NowInfinity - Core Application & Services ? Operational
Electronic Signing Operational
Document Merge Operational
Macquarie Integration Operational
Payment Gateway Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 24, 2024

No incidents reported today.

Jun 23, 2024

No incidents reported.

Jun 22, 2024

No incidents reported.

Jun 21, 2024

No incidents reported.

Jun 20, 2024

No incidents reported.

Jun 19, 2024

No incidents reported.

Jun 18, 2024

No incidents reported.

Jun 17, 2024
Resolved - This incident has been resolved - this was related to the spike in user activity and resulting capacity constraints which have since been mitigated (please refer to NowInfinity Login incident).
Jun 17, 20:27 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 29, 13:30 AEST
Update - The NowInfinity platform continues to experience some delays with pages loading and intermittent document merging issues. Our team is investigating and working towards resolution as quickly as soon as possible. Thank you for your ongoing patience.
May 28, 10:33 AEST
Investigating - The NowInfinity platform is experiencing some delays with pages loading and intermittent document merging issues. Our team is investigating and working towards resolution as quickly as soon as possible. Thank you for your ongoing patience.
May 27, 12:34 AEST
Resolved - This incident has been resolved. The root cause was due to a significant spike in user activity on our platform. The mitigation strategies implemented have been to increase the capacity across several areas of the platform. Whilst resolved, monitoring will be ongoing, particularly during the current peak season.
Jun 17, 20:15 AEST
Monitoring - A fix has been implemented and we're monitoring results.
Jun 7, 09:30 AEST
Investigating - We are continuing to investigate root cause.
Jun 6, 11:17 AEST
Monitoring - We are continuing to investigate root cause.
Jun 6, 10:51 AEST
Update - The NowInfinity platform has been placed under maintenance for a short period, while our team continues to investigate the login issues.
Jun 6, 10:41 AEST
Investigating - The NowInfinity platform are encountering delays while logging in. Rest assured our team are diligently investigating this as a top priority. We thank you for your patience and understanding.
Jun 6, 10:00 AEST
Jun 16, 2024

No incidents reported.

Jun 15, 2024

No incidents reported.

Jun 14, 2024

No incidents reported.

Jun 13, 2024

No incidents reported.

Jun 12, 2024

No incidents reported.

Jun 11, 2024

No incidents reported.

Jun 10, 2024

No incidents reported.